CHIROYTO

The Touch Of Timeless Fashion

CHIROYTO

The Touch Of Timeless Fashion

All Categories

Privacy Policy

Last Updated: 27 September 2026

CHIROYTO The Touch Of Timeless Fashion (“CHIROYTO”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use https://chiroyto.in/ (the “Website”), create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, how we protect it, and the choices available to you.

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

  1. Business Details

The Website is operated by:

Business Name: CHIROYTO The Touch Of Timeless Fashion
Brand: CHIROYTO
Business Address: 4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India
Email: admin@chiroyto.in
Phone: +91 94325 95495
GSTIN: 19AUXPG0377R1ZJ
Website: https://chiroyto.in/

For privacy-related questions, requests or complaints, you may contact us at admin@chiroyto.in.

  1. Information We Collect

Depending on how you use our Website, we may collect information including:

  • Full name
  • Email address
  • Mobile/telephone number
  • Billing address
  • Shipping/delivery address
  • City, state and PIN/postal code
  • Country
  • Account information
  • Order and purchase information
  • Payment and transaction information
  • Product preferences
  • Information provided when contacting customer support
  • Reviews, feedback, photographs or other content voluntarily submitted by you
  • Information required to process returns, exchanges and refunds

We collect only information that is reasonably necessary for the relevant purpose.

  1. Payment Information

Payments made through the Website may be processed by third-party payment service providers.

Depending on the payment method used, payment service providers may process information such as transaction references, payment status, payment method and relevant billing information.

CHIROYTO does not receive or store your complete debit card number, credit card number, UPI PIN, banking password or similar confidential payment authentication credentials.

Payment information is subject to the terms and privacy policies of the relevant payment service provider.

  1. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website or source
  • Website interaction information
  • Error and diagnostic information
  • Cookies and similar technologies

This information may be used for website operation, security, analytics, troubleshooting and improving our services.

  1. Cookies

CHIROYTO may use cookies and similar technologies.

Cookies may be used to:

  • Maintain shopping-cart functionality
  • Keep you signed in
  • Remember preferences
  • Improve Website functionality
  • Understand Website usage
  • Measure Website performance
  • Detect fraudulent or unauthorized activity
  • Support marketing and advertising activities, where applicable

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

  1. How We Use Your Information

We may use your information for purposes including:

Order Processing

  • Processing and fulfilling orders
  • Confirming purchases
  • Arranging delivery
  • Providing order updates
  • Processing returns, exchanges and refunds

Customer Support

  • Responding to enquiries
  • Handling complaints
  • Providing customer service
  • Resolving disputes
  • Communicating about your orders

Website Operations

  • Operating and maintaining the Website
  • Managing customer accounts
  • Maintaining shopping-cart functionality
  • Improving Website performance

Security

  • Detecting suspicious activity
  • Preventing fraud
  • Protecting the Website and customers
  • Maintaining system security

Business and Legal Requirements

  • Maintaining accounting and transaction records
  • Complying with applicable laws
  • Responding to lawful governmental or law-enforcement requests
  • Protecting our legal rights and interests

Marketing

Where permitted by applicable law and subject to applicable consent or preference requirements, we may use your information to send promotional communications such as:

  • New product announcements
  • Offers and discounts
  • Sales
  • Newsletters
  • Other marketing communications

You may opt out of promotional communications at any time using the available unsubscribe mechanism or by contacting us.

  1. Processing of Personal Data

Depending on the circumstances and applicable law, we may process personal data where necessary for:

  • Providing products and services requested by you
  • Processing and fulfilling orders
  • Communicating with you
  • Providing customer support
  • Processing payments, refunds, returns and exchanges
  • Maintaining security and preventing fraud
  • Complying with legal obligations
  • Responding to your requests
  • Other purposes permitted by applicable law
  • Processing based on your consent where consent is required

Where processing is based on consent, you may withdraw your consent subject to applicable law.

Withdrawal of consent may affect our ability to provide certain services where the relevant processing is necessary to provide those services.

  1. Sharing of Information

We do not sell your personal information merely for the purpose of selling personal information.

We may share relevant information with service providers where reasonably necessary to operate our business and provide our services.

These may include:

Payment Providers

For payment processing and refunds.

Courier and Logistics Providers

For shipping and delivery.

Hosting and Technology Providers

For hosting, maintaining, securing and operating the Website.

Analytics and Marketing Providers

Where used, for Website analytics, performance measurement and marketing.

Professional Advisors

Including accountants, auditors, lawyers and other professional service providers where reasonably necessary.

Government and Law-Enforcement Authorities

Where disclosure is required or permitted by applicable law, regulation, court order or lawful governmental request.

Business Transfers

If our business or assets are reorganized, transferred, merged, acquired or sold, information may be transferred as part of the transaction, subject to applicable law.

  1. Shipping and Delivery Information

To fulfil an order, we may provide relevant information to courier, logistics and delivery partners, including:

  • Name
  • Delivery address
  • Mobile number
  • PIN/postal code
  • Order details

Such information is shared only to the extent reasonably necessary to provide the relevant service.

  1. Data Retention

We may retain personal information for as long as reasonably necessary for purposes including:

  • Completing transactions
  • Customer support
  • Accounting and tax records
  • Handling disputes
  • Preventing fraud
  • Complying with legal and regulatory requirements
  • Protecting our legal rights

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable law.

  1. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, loss or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

You acknowledge that transmission of information over the Internet involves inherent risks.

  1. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites and services.

These may include payment providers, logistics providers, social-media platforms, analytics services and other third-party services.

CHIROYTO is not responsible for the independent privacy practices of third parties.

You should review the privacy policy of the relevant third party before providing information to it.

  1. Children’s Privacy

The Website is intended for individuals who are legally capable of entering into transactions under applicable law.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at admin@chiroyto.in.

  1. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including rights concerning:

  • Access to information regarding processing
  • Correction of inaccurate information
  • Deletion of information where applicable
  • Withdrawal of consent where applicable
  • Opting out of promotional communications
  • Raising complaints regarding processing of personal information

We may need to verify your identity before processing certain requests.

To submit a privacy request, contact:

Email: admin@chiroyto.in
Phone: +91 94325 95495

  1. Transactional and Promotional Communications

We may send transactional communications necessary to process or manage your order, including:

  • Order confirmations
  • Payment confirmations
  • Shipping notifications
  • Delivery updates
  • Return/exchange communications
  • Refund notifications
  • Important service communications

These communications may continue even if you opt out of promotional communications.

  1. Reviews and User-Submitted Content

If you voluntarily submit a review, photograph, testimonial, comment or other content to CHIROYTO, you acknowledge that such content may be displayed on the Website or used for legitimate business and promotional purposes, subject to applicable law.

You should not submit another person’s personal information without appropriate authorization.

We may remove content that violates applicable law or our policies.

  1. International Visitors and Orders

CHIROYTO may receive visitors or orders from outside India where international ordering and shipping are made available.

For such orders, relevant information may be processed or shared with payment processors, logistics providers, customs authorities and other service providers as necessary to fulfil the order.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Website functionality
  • Technology
  • Business practices
  • Applicable laws and regulations

The “Last Updated” date at the beginning of this Privacy Policy will be revised when material changes are made.

  1. Privacy Complaints and Grievance Contact

For privacy-related complaints, concerns or requests, contact:

CHIROYTO The Touch Of Timeless Fashion
Email: admin@chiroyto.in
Phone: +91 94325 95495
Address: 4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India

We will make reasonable efforts to address privacy-related communications within a reasonable period and in accordance with applicable law.

  1. Contact

For any privacy-related matter:

Email: admin@chiroyto.in
Phone: +91 94325 95495

CHIROYTO The Touch Of Timeless Fashion
4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India

GSTIN: 19AUXPG0377R1ZJ

Terms & Conditions

Terms & Conditions

Last Updated: 27 September 2026

Welcome to CHIROYTO.

These Terms & Conditions (“Terms”) govern your access to and use of https://chiroyto.in/ (the “Website”) and your purchase of products from CHIROYTO.

By accessing the Website, creating an account, placing an order or otherwise using the Website, you agree to these Terms, subject to your rights under applicable law.

  1. Business Information

The Website is operated by:

Business Name: CHIROYTO The Touch Of Timeless Fashion
Brand: CHIROYTO
Address: 4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India
Email: admin@chiroyto.in
Phone: +91 94325 95495
GSTIN: 19AUXPG0377R1ZJ
Website: https://chiroyto.in/

  1. Products

CHIROYTO may offer clothing, apparel, printed products, handcrafted products and other products through the Website.

Product availability, specifications, colours, designs, sizes and other details may change from time to time.

We make reasonable efforts to ensure that product information and photographs are accurate.

However, actual colours may vary depending on your device or display settings.

Handmade, handcrafted, printed or individually finished products may contain minor variations in colour, texture, print placement, stitching, dimensions or finish.

Reasonable variations that do not materially affect the product will not necessarily constitute a defect.

  1. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may cancel the affected order and provide an applicable refund.

  1. Prices

All prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes will be charged in accordance with applicable law.

Shipping charges, where applicable, will be displayed separately or as part of the checkout process.

We reserve the right to change prices at any time. Price changes will not affect orders already accepted and confirmed, except where required by law or in cases of obvious pricing errors.

  1. Pricing Errors

If a product is displayed at an obviously incorrect price due to a technical or typographical error, we may contact you regarding the error.

You may be given the option to confirm the order at the corrected price or cancel the order.

If an order is cancelled after payment because of such an error, the applicable amount paid for the cancelled order will be refunded.

  1. Placing an Order

When you place an order through the Website, you are requesting to purchase the selected products.

You are responsible for checking the following before completing your purchase:

  • Product
  • Size
  • Colour
  • Quantity
  • Delivery address
  • Contact information
  • Applicable price
  • Shipping charges

We may verify orders before dispatch.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases of:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud
  • Incorrect or incomplete information
  • Delivery restrictions
  • Duplicate or unusually large orders
  • Technical errors
  • Circumstances beyond our reasonable control

If payment has already been received for a cancelled order, the applicable refund will be processed.

  1. Payment

Payments may be processed through third-party payment service providers.

Available payment methods may include those displayed at checkout, such as:

  • UPI
  • Credit cards
  • Debit cards
  • Net banking
  • Wallets
  • Other supported payment methods

You agree to provide valid and authorized payment information.

CHIROYTO will never ask you to disclose your UPI PIN, card PIN, banking password or similar confidential authentication credentials.

  1. Shipping and Dispatch

CHIROYTO aims to dispatch orders within 1 business day of receiving the order, unless a different processing period is clearly stated at the time of ordering.

Dispatch time and delivery time are different.

Once an order has been handed over to the courier or logistics provider, the actual delivery time depends on the destination and the logistics provider.

Delivery may be affected by:

  • Courier delays
  • Weather
  • Public holidays
  • Transportation disruptions
  • Government restrictions
  • Natural disasters
  • Other circumstances beyond our reasonable control
  1. Delivery Address

Customers are responsible for providing an accurate and complete delivery address and contact information.

CHIROYTO will not be responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer, subject to applicable law.

  1. International Orders

International orders may not be accepted where international shipping is made available on the Website.

International shipments may be subject to customs clearance, import duties, taxes, local charges and destination-country regulations.

Unless explicitly stated otherwise at checkout, customs duties, import taxes and similar charges imposed by the destination country may be payable by the customer.

International delivery timelines may vary because of customs and local delivery procedures.

The customer is responsible for ensuring that the ordered product can legally be imported into the destination country.

  1. Returns

CHIROYTO accepts returns within 3 days of delivery only where the product is received damaged or defective, subject to verification.

The customer should contact us at admin@chiroyto.in within the applicable 3-day period and provide:

  • Order number
  • Description of the issue
  • Photographs of the product
  • Photographs of the packaging where relevant
  • Video evidence where reasonably requested

The product may be inspected before a return, replacement or refund is approved.

Products returned without prior approval may not be accepted.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

  1. Exchange Policy

CHIROYTO offers exchanges subject to product availability and the applicable exchange conditions.

For an exchange requested for reasons other than damage or defect, the customer is responsible for the applicable return shipping cost.

Where the exchange is required because the product was received damaged or defective, CHIROYTO will bear the applicable return shipping cost, subject to verification of the claim.

The product must generally be:

  • Unused
  • Unwashed
  • Unaltered
  • In its original condition
  • Returned with original tags and packaging, where applicable

Products showing signs of use, washing, alteration or customer-caused damage may not qualify for exchange.

Specific product pages may contain additional exchange restrictions where applicable.

  1. Refunds

Where a refund is approved, CHIROYTO aims to process the refund within 7–10 business days after the refund becomes due and the necessary verification or return process has been completed.

The time taken for the amount to appear in the customer’s account may additionally depend on the payment gateway, bank or financial institution.

Refunds will generally be processed to the original payment method where technically and operationally possible.

  1. Damaged or Defective Products

If a product is received damaged or defective, please contact CHIROYTO within 3 days of delivery.

We may request photographs, videos or other information to verify the issue.

Where the claim is accepted, we may provide an appropriate remedy, which may include:

  • Replacement
  • Exchange
  • Refund
  • Another remedy required or permitted by applicable law

For verified damaged or defective products, CHIROYTO will bear the applicable return shipping cost.

  1. Product Size

Customers are responsible for selecting the appropriate size.

Please refer to the size chart on the relevant product page before placing an order.

Size-related exchanges, where permitted, are subject to the Exchange Policy and product availability.

  1. Cancellation

Order cancellation may be possible before dispatch, subject to the status of the order and applicable law.

Once an order has been dispatched, cancellation may not be possible and the applicable return/exchange policy will apply.

Where an eligible cancellation is accepted after payment, the applicable refund will be processed.

  1. Intellectual Property

All content on the Website, including:

  • CHIROYTO name
  • Logos
  • Brand elements
  • Product photographs
  • Artwork
  • Illustrations
  • Graphics
  • Product descriptions
  • Text
  • Website design
  • Videos
  • Original product designs
  • Other original content

is owned by or licensed to CHIROYTO or the relevant rights holder unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit Website content without prior written permission, except where permitted by applicable law.

  1. User Reviews and Content

If you submit a review, photograph, testimonial, comment or other content to CHIROYTO, you represent that you have the necessary rights to submit that content.

You must not submit unlawful, fraudulent, misleading or infringing content.

By submitting such content, you grant CHIROYTO a non-exclusive, royalty-free licence to use, reproduce, display and publish that content for legitimate business, Website, marketing and promotional purposes, subject to applicable law.

We may remove content that violates these Terms or applicable law.

  1. Promotions and Discount Codes

Promotional offers may be subject to additional terms.

Unless otherwise stated:

  • Promotional codes may have expiry dates;
  • Certain products may be excluded;
  • Promotional codes may not be combined;
  • Promotions may be limited to one use per customer/order;
  • Minimum purchase requirements may apply.

The specific terms displayed with a promotion will apply to that promotion.

  1. Customer Accounts

Where account registration is available, you are responsible for maintaining the confidentiality of your account credentials.

You should notify us if you suspect unauthorized access to your account.

We may suspend or terminate an account where reasonably necessary for security, fraud prevention, legal compliance or violation of these Terms.

  1. Third-Party Services

The Website may use third-party services including payment gateways, courier companies, hosting providers, analytics services, communication providers and other service providers.

Third-party services may have their own terms and policies.

CHIROYTO is not responsible for the independent acts or policies of third-party providers except where liability cannot lawfully be excluded.

  1. Website Availability

We aim to maintain the Website in working order but cannot guarantee uninterrupted availability.

The Website may occasionally be unavailable because of maintenance, updates, technical issues, hosting problems, network failures, cybersecurity incidents, third-party service interruptions or other circumstances beyond our reasonable control.

  1. Fraud Prevention

CHIROYTO may conduct reasonable checks to prevent fraudulent or unauthorized transactions.

We may contact customers to verify relevant order or transaction information.

We may cancel or hold an order where fraud or unauthorized activity is reasonably suspected, subject to applicable law.

  1. Privacy

Your use of the Website is also governed by the CHIROYTO Privacy Policy.

The Privacy Policy explains how we collect, use and protect personal information.

  1. Grievance Redressal

For complaints concerning an order, product, payment, delivery, Website or service, please contact:

Grievance Contact: CHIROYTO Customer Support
Email: admin@chiroyto.in
Phone: +91 94325 95495

Address:
CHIROYTO The Touch Of Timeless Fashion
4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India

Please include your order number and relevant details when submitting a complaint.

We will make reasonable efforts to address complaints within a reasonable period and in accordance with applicable law.

  1. Consumer Rights

Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights available under applicable Indian law.

Where applicable, customers retain their rights and remedies under consumer-protection legislation and other applicable laws.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, CHIROYTO shall not be liable for indirect, incidental, special or consequential losses arising from use of the Website or inability to use the Website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in these Terms is intended to deprive a consumer of mandatory statutory rights.

  1. Force Majeure

CHIROYTO shall not be responsible for delay or failure caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Courier disruptions
  • Internet or telecommunications failures
  • Power failures
  • Cybersecurity incidents
  • Supply-chain disruptions
  • Other circumstances beyond our reasonable control
  1. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on the Website with a revised “Last Updated” date.

For orders already accepted, the Terms applicable to the transaction will continue to apply, subject to applicable law.

  1. Governing Law

These Terms shall be governed by the laws of India, subject to applicable consumer-protection and other mandatory laws.

  1. Dispute Resolution

If you have a dispute or complaint, we encourage you to contact CHIROYTO first so that the matter can be resolved amicably.

Where a dispute cannot be resolved through customer support, the parties may pursue remedies available under applicable Indian law, including remedies before competent consumer dispute redressal authorities or courts having jurisdiction.

Nothing in these Terms prevents a consumer from exercising statutory rights available under applicable law.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by law.

  1. Contact Us

CHIROYTO The Touch Of Timeless Fashion

Address:
4th Floor, 201/3 Debaipukur Road, Hindmotor, Hooghly, West Bengal – 712233, India

Email: admin@chiroyto.in
Phone: +91 94325 95495
GSTIN: 19AUXPG0377R1ZJ
Website: https://chiroyto.in/

Return, Refund, Exchange & Shipping Policy

I recommend making this a separate page, rather than forcing customers to find these important rules inside the Terms.

Return, Refund, Exchange & Shipping Policy

Last Updated: 27 September 2026

This policy applies to purchases made through https://chiroyto.in/.

  1. Shipping & Dispatch

CHIROYTO aims to dispatch orders within 1 business day of receiving the order, unless a different processing period is clearly stated at the time of ordering.

Dispatch means the order has been handed over to the applicable courier or logistics provider.

The actual delivery time depends on the destination, courier service and other circumstances.

  1. Delivery Delays

Delivery timelines may be affected by:

  • Courier or logistics delays
  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Natural disasters
  • Government restrictions
  • Remote-area delivery conditions
  • Other circumstances beyond our reasonable control

CHIROYTO will make reasonable efforts to assist customers in case of delivery-related issues.

  1. Incorrect Delivery Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

CHIROYTO is not responsible for delivery failures caused by incorrect or incomplete information supplied by the customer, subject to applicable law.

  1. Returns

CHIROYTO accepts returns within 3 days from the date of delivery only in cases where the product is received damaged or defective.

Returns for change of mind are not accepted unless otherwise expressly stated for a particular product.

To request a return, contact us at:

Email: admin@chiroyto.in
Phone: +91 94325 95495

The request should include:

  • Order number
  • Product name
  • Description of the issue
  • Clear photographs of the product
  • Photographs of the outer packaging where relevant
  • Video evidence where reasonably requested
  1. Damaged Products

If your order arrives damaged, please contact us within 3 days of delivery.

Where possible, customers are encouraged to photograph or record the package before opening it and document the product condition after opening.

The claim may be reviewed before a return, replacement or refund is approved.

For a verified damaged product, CHIROYTO will bear the applicable return shipping cost.

  1. Defective Products

If you receive a defective product, contact us within 3 days of delivery.

After verification, CHIROYTO may provide an appropriate remedy, including:

  • Replacement
  • Exchange
  • Refund
  • Another remedy required under applicable law

For a verified defective product, CHIROYTO will bear the applicable return shipping cost.

  1. Exchange Policy

Exchanges are available subject to product availability and eligibility.

For exchanges requested for reasons other than damage or defect, the customer is responsible for the applicable return shipping cost.

Examples may include eligible size exchanges or other permitted exchange requests.

The product must generally be:

  • Unused
  • Unwashed
  • Unaltered
  • In original condition
  • Accompanied by original tags and packaging, where applicable

Products that have been worn, washed, altered or damaged by the customer may not qualify for exchange.

  1. Exchange Availability

An exchange is subject to availability of the requested replacement product, size or variant.

If the requested replacement is unavailable, CHIROYTO may offer another available remedy, where applicable.

  1. Refunds

Where a refund is approved, CHIROYTO aims to process the refund within 7–10 business days after the refund becomes due and the necessary verification or return process has been completed.

The time required for the refunded amount to appear in your bank account or payment account may depend on the payment gateway, bank or financial institution.

Refunds will generally be made to the original payment method where technically and operationally possible.

  1. Return Shipping Charges

Damaged or Defective Product

For a verified damaged or defective product:

Return shipping cost: Borne by CHIROYTO.

Other Eligible Exchange

For an eligible exchange that is not due to damage or defect:

Return shipping cost: Borne by the customer.

  1. Items That Do Not Qualify

A return or exchange may not be accepted where the product:

  • Has been used or worn;
  • Has been washed;
  • Has been altered;
  • Has been damaged after delivery due to customer handling;
  • Is missing applicable tags or packaging;
  • Is returned outside the applicable period;
  • Does not match the order or issue claimed;
  • Is otherwise excluded by the specific product listing.

Nothing in this section limits mandatory rights available to consumers under applicable law.

  1. How to Request a Return or Exchange

Please email admin@chiroyto.in with:

Subject: Return/Exchange Request – [Order Number]

Include:

  1. Order number
  2. Customer name
  3. Product name
  4. Reason for request
  5. Photographs of the product
  6. Photographs of packaging, where relevant
  7. Video, if requested

Our team may contact you for additional information before approving the request.

  1. International Orders

International shipping may be available for selected destinations where enabled on the Website.

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Local taxes
  • Customs clearance charges
  • Destination-country regulations
  • Other local charges

Unless specifically stated otherwise at checkout, such charges are the responsibility of the customer.

International return and exchange arrangements may differ depending on the destination and applicable logistics arrangements.

  1. Order Cancellation

Cancellation may be possible before dispatch, subject to the status of the order.

Once an order has been dispatched, cancellation may not be possible.

Where an eligible cancellation is accepted after payment, the applicable refund will be processed.

  1. Contact

CHIROYTO The Touch Of Timeless Fashion

Address:
4th Floor, 201/3 Debaipukur Road
Hindmotor, Hooghly
West Bengal – 712233
India

Email: admin@chiroyto.in
Phone: +91 94325 95495
GSTIN: 19AUXPG0377R1ZJ

Nothing in this policy is intended to exclude or restrict any mandatory rights available to consumers under applicable law.